Little Feet Order Info

• Please proofread carefully before submitting your order. You are responsible for the copy you send to us. Please check the spelling of names, initials, and sayings carefully. Please verify that all information is complete and accurate before submitting your order. We will print exactly what you specify.
• Computer monitors display colors differently. The actual color of our products and inks may be slightly different from that which is displayed on your monitor.
• You may request a proof for an additional charge. Proofs will be sent, via email, within 1-3 business days of your order. Your final product will then be printed once your proof is approved.
• Your order will ship from 3-5 business days of receiving your order.
• Our shopping cart is fully secure. Please refer to our Privacy and Security information.

• We ship your order via reputable carriers only, including FedEx and the USPS. Standard delivery generally requires several days for your order to reach its destination. At this time, express delivery is not available.
• We are offering an introductory, flat rate shipping fee of $5.
• We ship to all addresses in the United States. We're sorry, we are not able to ship orders to international addresses.
• We are not responsible for the loss of your order by failed delivery. We will assist you in filing a claim with the carrier, but in no case shall we issue a refund or free replacement for an order where the carrier can provide delivery confirmation. Nearly all our shipments can be tracked from our manufacturing facility to the delivery address.

• Returns: Little Feet proudly stands behind all of our products. Your satisfaction is our goal. You may return non-personalized items for refund, credit, or replacement within ten (10) days of receiving your order. Before returning any item, please email customer service and provide complete details about the item(s) you wish to return. Contact information is provided on this web site. Items being returned must be in their original packaging and carton. We're sorry, personalized items, where we have made no error, cannot be returned. If we make an error in manufacturing your personalized item, we will happily replace it or issue a full refund for that item. Errors in personalized items must be reported to customer service within ten (10) days of receiving your order. We are not responsible for errors in your original copy or print instructions. Returns should be shipped to: Little Feet Cards and Gifts Customer Service Dept. 1001 Avenida Pico, Suite C329 San Clemente, CA 92673
• Shipping charges will be refunded only if we made an error in the original order. No allowances, refunds, credits, exchanges or other adjustments may be made for items not returned within ten (10) days from receipt of your order.
• Damage: If, upon receipt, you find that your order has been damaged, please email customer service immediately, using the contact information provided on this web site. Please report any damage within ten (10) days of delivery. No allowances or credits will be given after this period.
• We work hard to ensure your complete satisfaction. Unfortunately, from time to time, despite our best efforts and intentions, errors do happen. When they do, we will replace the item, or refund your money, without hesitation or argument. Little Feet Cards and Gifts shall not be liable, in any way, for consequential or inconsequential damages or losses sustained, or aggravated, by any errors, omissions, or delays in the manufacture or shipping of your order, except as defined within this statement of Terms and Conditions.